Read Guest Reviews for our top-rated Resort

I chose your hotel for its proximity to the Athenee Tower where I had some business to do. But I found more than what I expected in the staff, the facilities and the services, everything was organically flowing with lots of respect. All the steps in the process were great except the one before last: collecting my luggage from the concierge! I checked out and left my luggage with the concierge, I came back later in the day to collect them and go to the airport, but I needed to rearrange my belongings into the two suitcases. I was doing this on the ground in a low light and hot room. It seemed to me that this step in the process could use an upgrade by providing some seats and a table for whoever want to rearrange their luggage before riding the taxi back to the airport. The irony is that once I rearranged my bags and went back to the comfort of the lobby to wait for the taxi I immediately felt the difference between the two locations and services/care given to each of the two steps. I am still a customer as long as I have not put my self in the taxi. At the luggage storage area you do not feel like a valued customer but an excess that should be flushed asap.

Great place which near BTS. The buffet is perfect. clean and nice place for family. Thank you Staff Panida, Best and Bris provids excellent service. Very enjoy here a lot. And we re-visit here forth already. and must come again.

Wir waren hier "nur" zum abendlichen All-you-can-eat Buffet! Und was soll ich sagen...: sagenhaft!!! Toll, toll, toll!!! Große Auswahl: von Japan über China nach Indien, mit einem klitzekleinen Streifzug Westen. Die Auswahl ist nicht im Ansatz zu schaffen, obwohl ich mir große Mühe gegeben habe, z.B. kleinste Portionen, um mehr unterschiedliche Gerichte kosten zu können. Keine Chance 😊 Hervorragende Qualität Und: hervorragender, sehr hervorzuhebener Service! Ganz große Klasse 👍🏻 Jederzeit wieder!!!

I travel frequently but have never experienced such dedication to service and excellence. During my two-week stay, I had zero complaints. The staff went above and beyond, especially Khun Noi at the juice bar during breakfast and Khun Sunny in the lounge!