Read Guest Reviews for our top-rated Resort

If I could give 10 stars for Service, I would! The Athenee truly defines 5-Star service, which is rarely found at most "5-star" hotels today. They have set the bar very high. Every single person we interacted with - from the manager, to the bellhops, the doormen, the cleaners, the gym attendant, the front desk day or night - served with a genuine smile and helpfulness. We had a wonderful welcome and the facilities are classy and top notch. I had sudden illness that scuttled our weeks-long family trip through Asia and forced us to stay in Bangkok a little longer. The staff called a doctor for me, and the manager even checked in daily as I was bedridden. The concierge was very caring and kind to help my elderly parents navigate the neighborhood and find eateries and shopping when I was sidelined. We felt we were very well taken care of and we cannot wait to return the next time we are in Bangkok! I honestly wished we'd just stayed here instead of moving on to a gross "5-star resort" in Koh Samui. Maybe the service at Athenee has just ruined all other "5-star" hotels for us ;)

Never had to wait for anything. Extremely attentive staff. Everyone was above and beyond for politeness and professionalism. Amenities were wonderful. The most impressive hotel experience I've ever had. For reference, I'm at another 5 star hotel in chiang mai at the moment which falls short when compared to the athenee, in every aspect. Highly recommend the athenee.

Without a doubt: The 5+ star hotel in Bangkok. Amazing hotel, great facilities & service managed by Amazing team. Big & Sincere Thanks to the FOM Benny and the entire hotel’s amazing team. Such a PROFESSIONAL, HELPFUL & PLEASANT staff - going further & beyond to please the guests. Look forward to my next visit to BKK and surly return to this luxury oasis .

网上对它家的服务评价很好，所以特意选了一天体验一下。大堂礼宾会主动帮忙按电梯，拿放行李，主动帮忙拍照，特别好。会员在酒廊办理入住是跪式服务，酒廊服务生会主动提供下午茶套餐，客房清洁也会主动问需求，但没有提供夜床服务。早餐种类丰富。退房的时候酒廊前台帮忙送行李一起到楼下，给人感觉很贴心。唯独在订房的时候有交待是纪念旅行，但入住的时候发现和网上一些同级会员的待遇是不一样的，除了一份水果，并没有其他会员的手写卡片和巧克力以及房间布置之类的。会觉得有被忽视。