Read Guest Reviews for our top-rated Resort

I recently had the pleasure of staying at The Athenee Hotel, Bangkok, and I must say the service exceeded all expectations. From the moment we arrived until the moment we checked out, the hospitality was impeccable. A special mention goes to Gap and the door team, who went above and beyond to ensure our stay was seamless. Not only did they assist us from the entrance to check-out, but Gap also went out of his way to help us find a clinic for my daughter when we needed it. His kindness, professionalism, and genuine care truly made a difference in our experience. Additionally, I cannot speak highly enough about the Royal Club Room service. The team provided an outstanding level of care, ensuring that every detail of our stay was perfect. From the warm welcome to the personalized attention throughout, the experience was truly exceptional. The staff was attentive, friendly, and always ready to assist, making our stay even more enjoyable. The hotel itself is stunning, with beautiful decor, comfortable rooms, and excellent amenities, but it’s the staff—like Gap and his team, as well as the Royal Club Room staff—that make it truly stand out. Their warmth and attentiveness made us feel at home, and we are incredibly grateful for their support. If you're looking for a luxurious stay in Bangkok with world-class service, The Athenee Hotel is the place to be. We will definitely return and highly recommend it to anyone visiting the city!

I had a wonderful experience in this hotel.

If I could give 10 stars for Service, I would! The Athenee truly defines 5-Star service, which is rarely found at most "5-star" hotels today. They have set the bar very high. Every single person we interacted with - from the manager, to the bellhops, the doormen, the cleaners, the gym attendant, the front desk day or night - served with a genuine smile and helpfulness. We had a wonderful welcome and the facilities are classy and top notch. I had sudden illness that scuttled our weeks-long family trip through Asia and forced us to stay in Bangkok a little longer. The staff called a doctor for me, and the manager even checked in daily as I was bedridden. The concierge was very caring and kind to help my elderly parents navigate the neighborhood and find eateries and shopping when I was sidelined. We felt we were very well taken care of and we cannot wait to return the next time we are in Bangkok! I honestly wished we'd just stayed here instead of moving on to a gross "5-star resort" in Koh Samui. Maybe the service at Athenee has just ruined all other "5-star" hotels for us ;)

Never had to wait for anything. Extremely attentive staff. Everyone was above and beyond for politeness and professionalism. Amenities were wonderful. The most impressive hotel experience I've ever had. For reference, I'm at another 5 star hotel in chiang mai at the moment which falls short when compared to the athenee, in every aspect. Highly recommend the athenee.